Sales Policy

Effective Date: January 3, 2025
Address: 6941 Courthouse Rd, Providence Forge, Virginia (VA), United States

1. Introduction

The Sales Policy outlines the terms and conditions under which transactions occur on the Classicluis platform. By purchasing products from our website, customers agree to adhere to this policy. Our commitment is to deliver high-quality products with clear pricing and transparent processes.

2. Definitions

  • Sales Agreement: The legally binding agreement between the customer and Classicluis when an order is placed.
  • Customer: An individual or entity purchasing products from our website.
  • Order Confirmation: The email notification sent upon successful order placement.

3. Pricing

3.1 Transparent Pricing

  • All prices are displayed in USD and include applicable taxes unless otherwise stated.
  • Prices may vary based on promotions, discounts, or seasonal adjustments.

3.2 Discount Policies

  • Discounts are applied at checkout if eligible.
  • Promotions cannot be combined unless explicitly stated.

3.3 Price Changes

  • Classicluis reserves the right to adjust prices without prior notice.
  • Customers are charged based on prices displayed at the time of purchase.

4. Ordering Process

4.1 Placing an Order

  1. Browse products on our website and add desired items to the cart.
  2. Proceed to checkout and complete payment.
  3. Receive an order confirmation email with details.

4.2 Order Acceptance

  • Orders are considered accepted only when an order confirmation is sent.
  • Classicluis reserves the right to cancel orders due to errors or stock limitations.

5. Payment

5.1 Accepted Payment Methods

  • Credit/Debit Cards (Visa, MasterCard, American Express).
  • PayPal.

5.2 Secure Transactions

  • All transactions are encrypted with SSL for security.
  • Payment information is not stored on Classicluis servers.

6. Shipping and Delivery

Refer to the Shipping Policy for detailed information on shipping methods, costs, and delivery timelines.

7. Cancellation Policy

7.1 Conditions for Cancellation

  • Customers can cancel orders within 24 hours of placement if the item has not been shipped.
  • To cancel, email info@classicluis.com with your order number.

7.2 Cancellation Fees

  • No fees are charged for cancellations made within the specified timeframe.

8. Warranty and Guarantees

8.1 Product Warranty

  • All products come with a standard warranty for manufacturing defects.
  • Warranty claims must be filed within the warranty period specified on the product.

8.2 Customer Guarantees

  • Authenticity and quality of all items sold on Classicluis.

9. Customer Responsibilities

Customers are responsible for:

  • Providing accurate billing and shipping information.
  • Inspecting delivered items and reporting discrepancies within 48 hours.

10. Disputes and Resolution

10.1 Dispute Process

  • For disputes related to sales, contact info@classicluis.com with detailed information.
  • Disputes will be resolved within 7 business days.

10.2 Governing Law

This Sales Policy is governed by the laws of the State of Virginia.

11. Changes to Sales Policy

This policy may be updated periodically to reflect business practices or regulatory changes. Customers will be notified of significant updates.

12. Contact Information

For questions regarding sales, reach out to: