Payment Policy

Effective Date: January 3, 2025
Address: 6941 Courthouse Rd, Providence Forge, Virginia (VA), United States

1. Introduction

This Payment Policy explains the payment options, security measures, and procedures for processing transactions on the Classicluis platform. By making a purchase, you agree to the terms outlined in this policy.

2. Accepted Payment Methods

Classicluis offers the following secure payment options:

  1. Credit and Debit Cards: Visa, MasterCard, American Express, Discover.
  2. Digital Wallets: PayPal.
  3. Alternative Methods: Bank transfers or other payment gateways as specified during checkout.

3. Payment Process

3.1 Steps for Completing a Transaction

  1. Select products and proceed to checkout.
  2. Provide billing and shipping information.
  3. Choose a preferred payment method and complete the transaction.
  4. Receive an email confirmation once payment is processed successfully.

3.2 Failed Transactions

  • Ensure that your payment information is accurate and up-to-date.
  • Contact your bank or card issuer if the payment fails.
  • For unresolved issues, contact Classicluis at info@classicluis.com.

4. Payment Security

4.1 Encryption Technology

All transactions are encrypted using SSL technology to protect sensitive information during transmission.

4.2 PCI Compliance

Classicluis adheres to Payment Card Industry Data Security Standards (PCI DSS) to ensure a secure payment environment.

4.3 Fraud Detection

  • Transactions are monitored for suspicious activity.
  • Orders flagged for potential fraud may require additional verification.

5. Currency and Conversion

5.1 Currency Used

  • All transactions are conducted in USD.
  • Customers are responsible for any currency conversion fees imposed by their bank or payment provider.

6. Refunds and Disputes

Refer to the Refund and Returns Policy for detailed information on refund eligibility and processes.

7. Taxes and Fees

7.1 Sales Tax

  • Sales tax is calculated based on the shipping address and local regulations.

7.2 Additional Fees

  • Customers are responsible for bank fees, currency conversion fees, or other charges imposed by their financial institution.

8. Payment Verification

To protect against fraud:

  1. Orders exceeding a certain amount may require identity verification.
  2. Customers may be asked to provide additional documentation, such as a copy of a government-issued ID.

9. Subscription Payments (If Applicable)

For subscription-based services:

  • Payments are charged on a recurring basis.
  • Customers can manage or cancel subscriptions via their account settings.

10. Disputes and Chargebacks

10.1 Resolving Payment Issues

  • For disputes, contact Classicluis customer support at info@classicluis.com.
  • Provide detailed information, including order number and payment receipt.

10.2 Chargeback Policy

  • Unauthorized chargebacks may result in account suspension.
  • Classicluis will work with customers to resolve issues amicably before initiating legal action.

11. Updates to Payment Policy

This Payment Policy may be updated periodically to reflect changes in payment methods or regulations. Customers will be notified of significant updates.

12. Contact Information

For questions regarding payments, contact us at: