Privacy Policy

Effective Date: January 3, 2025
Address: 6941 Courthouse Rd, Providence Forge, Virginia (VA), United States

1. Introduction

At Classicluis, safeguarding your personal data is a priority. This Privacy Policy outlines the types of information we collect, how we process and use it, and the measures we implement to ensure your privacy is maintained. Our commitment to protecting your privacy is grounded in global standards like the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

This policy applies to all users of our website, regardless of location. By using our website, you consent to the terms outlined in this Privacy Policy.

2. Definitions

For clarity, the following terms are used in this Privacy Policy:

  • Personal Data: Any information that can directly or indirectly identify an individual.
  • Cookies: Small data files stored on your device to enhance user experience.
  • Processing: Actions taken with your data, including collection, storage, or sharing.
  • Third Parties: External organizations that support our services (e.g., payment processors).

3. Information We Collect

3.1 Personal Information

We collect the following information:

  • Full Name
  • Email Address
  • Billing and Shipping Addresses
  • Phone Number
  • Payment Information (processed securely via third-party providers).

3.2 Non-Personal Information

Automatically collected data includes:

  • IP Address
  • Browser Type and Version
  • Device Information
  • Browsing Activity and Interaction Data

3.3 Voluntary Information

You may provide additional data through:

  • Customer support inquiries
  • Feedback forms or surveys
  • Account preferences

4. How We Collect Information

4.1 Direct Collection

Data provided during:

  • Account creation
  • Placing an order
  • Submitting a contact form

4.2 Automated Collection

  • Cookies: Used to track browsing activity and remember preferences.
  • Analytics Tools: Tools like Google Analytics help us understand user behavior.

4.3 Third-Party Sources

In some cases, we may receive information from third-party platforms, such as social media or payment processors.

5. How We Use Your Information

The data we collect serves the following purposes:

5.1 Order Fulfillment

  • To process transactions and deliver products.
  • To send order confirmations and tracking updates.

5.2 Customer Support

  • To address questions, complaints, or concerns.
  • To provide technical assistance when needed.

5.3 Marketing and Promotions

  • Sending promotional offers and updates (with your consent).
  • Tailoring advertising based on user preferences.

5.4 Website Improvements

  • Enhancing the design and functionality of our website.
  • Analyzing site usage to optimize navigation and content.

6. Sharing Your Data

6.1 Trusted Third Parties

We share data with:

  • Payment Processors: To ensure secure transactions.
  • Shipping Providers: To deliver orders efficiently.
  • IT Service Providers: For website maintenance and security.

6.2 Legal Obligations

We may disclose your information to comply with legal requirements, such as court orders or subpoenas.

6.3 Mergers or Acquisitions

In the event of a merger or acquisition, your data may be transferred to the new entity.

7. Data Security

We implement rigorous security measures to protect your data:

7.1 Encryption

  • All data transmissions are encrypted using SSL technology.

7.2 Access Controls

  • Only authorized personnel can access sensitive data.

7.3 Regular Audits

  • Periodic reviews of our systems ensure compliance with the latest security standards.

8. Your Rights

Under applicable data protection laws, you have the following rights:

8.1 Right to Access

Request a copy of the personal data we hold about you.

8.2 Right to Rectification

Request corrections to inaccurate or incomplete data.

8.3 Right to Erasure

Request the deletion of your personal data, subject to legal or contractual obligations.

8.4 Right to Object

Opt-out of marketing communications or data processing based on legitimate interests.

8.5 Data Portability

Request your data in a machine-readable format to transfer to another provider.

To exercise these rights, contact us at info@classicluis.com.

9. Retention Policy

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. Afterward, data is securely deleted or anonymized.

10. Use of Cookies

Cookies enhance your experience by:

  • Remembering login credentials.
  • Saving cart preferences.
  • Providing tailored product recommendations.

You can manage cookie preferences through your browser settings.

11. Updates to Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or applicable laws. Substantial changes will be communicated via email or a prominent notice on our website at least 30 days before taking effect.

12. Contact Us

If you have questions about this policy or how we handle your data, contact us:

  • Email: info@classicluis.com
  • Address: 6941 Courthouse Rd, Providence Forge, Virginia, USA
  • Phone: (804) 966-7285